Shipping Policy

Last Updated: July 16, 2026

Thank you for shopping with us. We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing

Orders placed before 10:00 AM (IST) are generally processed and dispatched on the same business day.
Orders placed after 10:00 AM (IST) will be dispatched on the next business day.
Orders are not dispatched on Sundays or public holidays. Orders placed during this time will be processed on the next business day.

Once your order has been dispatched, you will receive your shipment details and tracking information.

Estimated Delivery Time

Our estimated delivery timelines are:

Metro Cities: Approximately 4 business days
Other Cities, Towns & Rural Areas: Approximately 5 business days

These are estimated delivery times and may vary due to external factors beyond our control, including weather conditions, courier delays, transportation disruptions, public holidays, government restrictions, or other unforeseen circumstances.

Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your purchase. Promotional free shipping offers, if available, will also be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, tracking details will be shared using the contact information provided during checkout. Please allow up to 24 hours for tracking information to become active.

Delivery Address

Please ensure that your shipping address, contact number, and other delivery details are accurate before placing your order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Delivery Attempts

Our courier partners will make a maximum of three (3) delivery attempts to deliver your order.

If delivery cannot be completed after these attempts, the shipment may be returned or held by the courier as per their policy. If required, customers may contact our customer support, and we will assist by providing the address of the courier's nearest office or pickup location (where available), allowing you to collect your shipment directly.

Delays Beyond Our Control

While we strive to dispatch and deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

Severe weather conditions
Natural disasters
Transport disruptions
Public holidays
Government regulations
Courier operational delays

We appreciate your understanding and patience in such situations.

Damaged, Tampered or Missing Items

If your package arrives damaged, appears tampered with, or any item is missing, you must notify us within 24 hours of delivery.

To process any such claim, you must provide a single, continuous, and unedited unboxing video that clearly shows:

The sealed package before it is opened.
The shipping label and package condition.
The complete unboxing process without any pauses, cuts, edits, or interruptions.
The contents of the package immediately after opening.

Claims submitted without a clear, continuous, and unedited unboxing video will not be accepted. Photographs alone are not sufficient for verification.